The idea of using mass media is simple: allow
your brand’s communication to reach the masses. On the first look, it may see
that the mediums used for mass communication (such as TV, Radio, Newspapers,
Magazines) will make communicating with people living in hinterlands of rural
India easy. Obviously, these people do not have access to the more niche
mediums of advertising such as Internet. But if you look more closely, problems
such as lack of electricity and illiteracy render any traditional medium
useless in rural India.
Around 26% of India’s rural households
have TV. That is why when multinationals such as Coca-Cola Co. and Cadbury
launched ad-campaigns targeted at the rural customer, the consumption levels
didn’t see much surge. When 400mn households in rural India do not have
electricity, radio also becomes a less-than-effective medium for a brand.
If you compare this to other media
such as Internet which have not penetrated India as much, it still looks like
the better choice. However, it definitely does not make the job of the marketer
any easier.
Ironically, while rural India still
lags in many technological innovations, mobile phone users are slowly growing
in number. Traditionally, mobile marketing is not considered mass. Marketers
would probably have to look at customizing their promotion mix to include this
media for effective communication with rural customer.
In the words of Prasoon
Joshi of McCann-Erickson, effectively pitching a global brand to a rural
household requires more than just a catchy phrase or a Bollywood face. I
couldn’t agree more. Other factors such as a strong distribution network, affordable
pricing, and activation campaigns are likely to be more effective.
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