Traditionally, brand campaigns have held specific
objectives relative to factors like product life cycle stage, consumer base,
market share and competition. Brand owners decide on these objectives in
accordance to the response they want from the targeted audience- for example,
product trial. This depends on, among other things, the level of brand
awareness. This brand awareness in turn, depends on the number of exposures of
the brand, in terms of
o
Awareness
o
Frequency
o
Impact
While reach is more important while launching new
products, extension of present brands or popularizing lesser known brands,
frequency is more important when there is strong competition in the market, or
when the brand has a complex message to convey. Measurement of impact gives us
quantification of brand awareness generated.
Trial rates
share a directly proportional relationship with these three parameters. Thus,
higher exposure to them pushes up awareness, which in turn translates into
higher number of trails, thus increasing trial rates.
That being said, exposure is not the only
parameter that can warranty an increase in trial rates. Effective communication
of your brand’s inventory to the target audience is an important criterion for
exposure to convert into trial rates.
Let
us talk about the Amul Butter campaign, for instance. It consists of installing
hoardings with a humorous take on current events, with the Amul Butter Girl as
a social observer. These hoardings are put up at strategic locations, intended
for mass reach. This age-old approach of Amul has helped them increase brand
awareness, sustain the audience’s interest, generate brand recognition and
recall, thus increasing trial rates.
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